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TD Insurance Auto Insurance Reviews

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(582 reviews)
TD Insurance
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I got ripped off! They stole 1479 from me!

by ONEUPSETCUSTOMER on Aug 19, 2022
1 out of 5 stars

I got quoted 3045 for the year for insurance and I paid it in full. But a month and a half later they said I owed another 1479 that I was totally unaware of until I called to cancel my policy on July 27th after selling my car. So instead of getting my refund they just decided to go ahead and take my refund without my consent. Crooks! First of all, I did not get a phone call or a piece of mail regarding this increase. They just said I owed that much when I canceled is this fair? They claim I didn't tell them everything about previous driving convictions but when I ask to hear my recordings from when I set up my policy. They tell me I need to mail in a letter saying it's OK for me to obtain and listen to them. Meanwhile their listening to all of them.
I know what I said I just want my money back. What? Because I missed 1 out of 3 things I get billed 1500 dollars.

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Uncaring people

by Jim on Aug 14, 2015
1 out of 5 stars

10 year loyal customer for home and auto. 2 incidents (minor speeding, and minor 50% at fault fender bender. Cancelled my auto. You are nothing but a number to them and basic human decency is not a part of their business philosophy. Steer clear of this place.

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Watch out with these people

by TD Hatred on Mar 15, 2019
1 out of 5 stars

I got insurance through TD for a car I financed because of the rate they gave me. After about a month I get a call from some guy I could barely understand due to his accent telling me my insurance was being cancelled because of a ticket I had 4 years prior, which I disclosed that to them when I signed up and they said if it's been more than 3 years, it doesn't matter. The guy who cancelled my insurance said it has to be 6 years, so now I have a ding on my driver's record for them cancelling my insurance. I will never go back. They couldn't pay me to get insurance through them again, horrible experience

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Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.

Failing to Payout claim

by Ziobro on Mar 25, 2018
1 out of 5 stars

TD Insurance takes advantage of the little guys. Auto accident with the at-fault driver admitting fault at the scene. Also unbiased witnesses on scene and 1st responders, by chance on location, as witnesses too. Police Charged TD Insurance driver but after 1 year TD Insurance has failed to repair nor pay out the victim ( the other driver). The victim had a green light going straight thru an intersection but was T-boned by TD Insurance Driver who failed to yield to oncoming traffic and made an unsafe left turn plowing into an innocent driver.

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Terrible Support

by 18 years with TD on Jan 4, 2017
1.5 out of 5 stars

18 years with TD paid for accident forgiveness , wife had one accident ( First claim on our policy ever) accident was her fault got a minor ticket , had a minor speeding ticket the year before
They will now not renew our policy
Cause of TD we now have to start over and our rates have sky rocketed.

DO NOT BUY TD GENERAL INSURNCE

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Worst company ever.

by denpok on May 18, 2016
1.5 out of 5 stars

I've been with TD insurance for 3 years, no accidents, no claims. They gave me 1-week notice and then cancelled my auto ins. policy. I was explained that I got 2 tickets for past 3 years and that is the reason why they could not renew it, even though I had upgraded my license to G full. Awful company, would not recommend TD to anyone else.

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If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.

canceled insurance

by hova on Jun 6, 2014
1.5 out of 5 stars

I have been with TD for 2 years only. They had the best rates so I signed up with them. However, after one at fault accident which I got a ticket for they refused to renew my policy. I've never had claims before nor tickets. It was a one time mistake that I made and they dropped me. Because they refused to renew my policy, no other insurer would take me except facility insurance companies the high risk ones. I went from paying $1430 a year to $4200. I am 27 years old and can barely afford this. Your company is in the claims business you must expect people to make mistakes. I only made one and you ruined my record! Never in my life I am going back to TD!

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