TD Insurance Auto Insurance Reviews

I was in a major accident and it took them forever to do anything. They consistently rejected my and my partners treatment plans. Constantly sent us for independent assessments and then rejected them. Despite proof of injury. They refused to offer settlements to the point that lawyers need to be involved. If you use them, you must hire a lawyer so that you can get treatment. They will just deny it.

Recently I had got into an accident and filed my claim and after called them so many times and trying to reach them which is the hardest thing. You cannot reach these scammers easily my claim is still pending for the past 5 months and now the adjuster told me they are denying my claim as they told me my car damage did not happen from an accident when I told them I want to take my car fix myself and sort this myself they told me I can pick my car. Apparently, there is a 6000$ storage charge in my car and they killed my car value and the worst part they lied that they want to keep the car in their yard as it won't cost any storage but my car is in some auto shop in Toronto. Really fraud and scamming insurance company. I will go to court for this but people stay away from them they are fraudsters. I want to give them 0 stars but there is no option for it.

I had a claim in 2018 that was ruled by TD to be the other insurer's fault, with PL PD I would have to go for subrogation on my own.
Except I ended up having to get a lawyer 3 weeks after the initial accident because the other insurance denied liability after initially accepting liability.
2 years later, in December 2020 I received a settlement from the other insurer's company, and all was settled, or so I thought. Calling to change my address on my insurance and was told TD decided to accept fault for the accident 2 days before the 2 anniversary so Nov 2020. They did not inform me! This is against the notice sent to them from my legal team and in conflict with the settlement. When I provided them with the settlement info they said they would look into it. They then came back after me following up for a month and said no I am 100% at fault. When asked why they stated they needed more documents from my lawyer. I have followed up numerous times and have had 0 responses.
Don’t Recommend!