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TD Insurance Auto Insurance Reviews

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(582 reviews)
TD Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
10.0%
Agent/rep availability
10.0%
Agent/rep knowledge
10.0%
Agent/rep callbacks
5.0%
Agent/rep language skills
2.5%
Claim - adjuster
2.5%
Claim - not-at-fault
2.5%
Claim processing time
2.5%
Rates competitiveness
2.5%

Top negative trending topics ?

Agent/rep attitude
65.0%
Agent/rep availability
42.5%
Agent/rep knowledge
40.0%
Claim - adjuster
37.5%
Claim processing time
32.5%
Agent/rep callbacks
30.0%
Billing/payments
25.0%
Cancellation experience
25.0%
Claim - not-at-fault
20.0%
Claim - rental car
17.5%
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Ratings
5
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2
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1
(27)
Tags
Agent/rep attitude (5) Agent/rep availability (4) Agent/rep callbacks (3) Agent/rep knowledge (5) Agent/rep language skills (1) Billing/payments (1) Claim - adjuster (2) Claim - injuries (1) Claim - not-at-fault (2) Claim - rental car (1) Claim - repair shop (2) Claim payout amount (1) Claim processing time (2) Discounts, deals, rewards (1) Email/message wait time (1) Insurance Rates, Prices (2) Policy changes experience (1) Rates competitiveness (1) Rates in bundle (1)
Review author
Consumer (4)
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Thank you

by V. Mazanik on Jul 2, 2024
5 out of 5 stars

The purpose of my review is to say “Thank you” to the customer service representative. This lady provided me with an excellent service. Unfortunately, the service she provided became unique. I wish her good luck in her professional career. Also, I wish everyone including myself to meet in our lives more people like her.

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Review topics
Agent/rep attitude Agent/rep availability Agent/rep callbacks Agent/rep knowledge Agent/rep language skills

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