Misleaded me.
by AJ on May 6, 2020
1 out of 5 stars
I have TD insurance home and auto for a year then they sent renew with increase everything 13-14%. I asked them why it increased especially during the COVID-19 outbreak and people not using much cars. The answer was they estimated the cost to repair my car in case an accident would be higher compared last year and cost to rebuild home higher. I asked why the apps TDadvantages predicted discount 23%, why I did not get the discount instead of 13% increased. They said I did not meet 1000km, even I still have 1 month before renewing policy to make up to 1000km. They said no adjustment in even if I make it to 1000km. This company is trying to rip you off even in difficult COVID-19 times. I have shopped around actually found a much better deal, better coverage 25% cheaper both home and car insurance. The way they deal with clients, I would cancel the insurance with them.
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I got my policy in Feb and told them I am going to start my college in May, so they told me, for now, it will 290$ per month and once my college starts I need to give a call they will reduce to 222$ per month but they reduced only 6$ per month according to which is now $284 saying they can't reduce now it can be only done while getting the policy. And if I want to change to another company who is giving me less quote they will charge me around $280 penalty. Pathetic. Not at all professional.