TD Insurance Auto Insurance Reviews
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For any change in service of auto insurance, you have to hold the call for one and a half hours.
On the 17th of January 2020, I was involved in an accident. I was not at fault. And the at-fault party also uses TD Insurance. This meant I got the opportunity of experiencing TD Insurance from vehicle replacement to accident benefits to a body injury settlement. The staff were extremely excellent and fair. I got excellent amount for my car and I was able to buy a far better car with the funds given to me by TD Insurance. I enjoyed massages (physiotherapy) and psychotherapy sessions based on accident benefits. All the staff explained the entire process to me. The lady (adjuster) for the accident benefit was so kind and helped me through the shock of the Coronavirus period. I got constant checkup calls from the adjuster for the settlement. I got frequent letters from TD Insurance informing of changes in the process. This staff work across Canada and yet it feels as though live beside each other. You can feel the oneness of purpose and unity and service excellence from all of them. I am grateful and I am happy to be insured by TD Insurance. I was so encouraged that I improved my insurance policy to two insurance. The settlement was great. I highly strongly recommend TD Insurance. They are stable safe and secure. You are simply the BEST.
I had another insurance for 6 years, but a year ago I got a good rate on Auto Insurance from TD Bank. So I signed up for both home and auto insurance with them. Being a single person and driver with 19+ driving history and no claims or tickets in 19 years, and with 887/900 credit score, I consider myself a good customer. To my dismay, I received renewal documents from TD insurance a week (!) before the renewal date and with a $500/year increase in premium. How would you call this insurance? I call it scam artists. Needless to say, I switched back to the previous insurance and do NOT recommend anyone to use TD Insurance neither for home nor for auto. They'll lure you in just to hit you with a 25% increase the following year. Shame on you TD!
I had some issues because a former representative wasn't honest to me about suspending my insurance, I didn't save any money. I called back and was frustrated the representative was no help. But, I talked to another representative and she found discounts, my insurance used to be 430.00 monthly, she brought it down to 260.00. She also reduced my sister's. I am very happy with the service! This is the reason I decided not to leave TD.
They play the waiting game and dodge communications to avoid paying claims! Horrible human beings hired as representatives and "managers" who don't care and seem to be incentivized to rip you off. I had a simple not-at-fault accident and they wasted months of back and forth, switched me to another representative after mine had gone unresponsive for months and now claim the one year is passed and that I will not be paid what I was due. Go anywhere else but here is you want to be "covered"... can't call it coverage if they don't pay!
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
I recently purchased insurance for my new vehicle and could not be happier than I am with the competitive rates. Note then that, the customer service, friendliness, and professionalism of the staff far exceeded my expectations. I called back with a minor question today. Representative thoroughly explained what the wording on the document meant and answered my questions about acquiring tenant insurance (which I had been meaning to do). Not only did she take extra time to go over every possible product that was available, but she helped me get set up with the coverage I required for our home, she found savings in bundling the package with my vehicle insurance that saved me money on the bundle. The rates were already lower by quite a bit compared to their fellow competitors. My experience, so far, has been outstanding and I can not recommend the company strongly enough for your insurance needs.
I've had a recent fault claim and they have been extra helpful with the process. Not only that, they added accident forgiveness to my policy because it wasn't offered to me the last time I spoke to an agent on the phone and I was eligible. Huge relief! Their claims department was also very prompt and easy to work with. Been with TD for over 10 years and have always been happy with them. Thank you TD.
The agent was efficient and quick. It usually takes hours to get a quote and he gave me three competitive quotes in 30 minutes or less. He was polite and courteous and I am so pleased with this service. I will definitely recommend TD!
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.
Had a collision claim 5 months ago, Was very bad experience with TD, they tend to prolong the matter intentionally to pay as little as possible, requested to escalate the claim but the internal escalation is not done effectively. I had to contact a lawyer and after he wrote them they resolved the claim and covered all expenses 2 days later. Their operation is no different than a scam artist.
Requested callback function but when the phone rang, TD automated message said technical difficulties. Then tried waiting on hold instead, had to wait 95+ minutes. Terrible service. Also took a long time to get a quote on the claim amount.