TD Insurance Auto Insurance Reviews

On the phone for over an hour waiting for an answer. Fed up, I just hung up and called CIBC. They answered within the minute and my quote was $160 less per month then what TD was charging me. Do not go with TD, you WILL regret it

I have been trying to get hold of TD auto insurance. Yesterday I waited on hold for 35 minutes without anyone answering..

Currently I have been waiting for 40 minutes. This is not acceptable.

Right now, I am on the phone waiting for an agent for more than 1 hour while I am writing this review. at the beginning they are asking whether I am an existing customer or new customer and after getting the information that I am an existing customer they make me wait more than a hour and I am still waiting. And no information about how long I will be waiting more. Worst customer service I have ever seen.

I've been with TD insurance for 3 years, no accidents, no claims. They gave me 1-week notice and then cancelled my auto ins. policy. I was explained that I got 2 tickets for past 3 years and that is the reason why they could not renew it, even though I had upgraded my license to G full. Awful company, would not recommend TD to anyone else.

After years of using TD insurance (never had a claim) they decided to cancel my policy. They gave me less than a week notice.
When I called they couldn't give me a straight answer as to why my policy was cancelled. They told me to Google another insurance company. (This was of course after waiting on hold for a long time)
But of course they kept taking their payments out of my bank account. I had to keep calling and asking for a refund while they tried to sell me another policy?????
I'm glad I never had a claim. What a nightmare.
Never use td auto insurance!

I waited on the phone for 40minutes and ended up hanging up before anyone answered .. Called the next day , waited 30mins and said fuck it. TD has the worst and slowest service

Horrible experience. I wanted to pay in full for my insurance. So the company claimed they could not give me my policy till the money comes through. I paid them and 10 days later still no call back from them after calling multiple times throughout the week only to find out that they have apparently "rejected" the money and that it should be back in my bank account which it was not. I had to call my bank and they said they have nothing from TD insurance and that this actually happens quite often with TD insurance claiming they have returned the money. Now the bank is making an investigation into this company in order to get the $2,500 back from them. DO NOT USE THIS COMPANY!!!

I have had the worst experience with TD I have been a loyal customer for years. I have never had an insurance company like them, they have no sense of integrity and when I asked to make a payment from when I fell sick and ALMOST lost my LIFE !!! They were ignorant and wouldn't settle with me. They wanted me to pay 2000$ when I still have registered insurance right as I write this. I would never go to them, ignorant and zero concern for their customers

I paid my premiums on time every month for years. When I had to make a small claim it turned into a nightmare very fast. It start with taking 4 days to get a hold of my adjuster just to be passed to someone else who also never picked up his phone. After a week I finally had my vehicle in the garage. The adjuster needed to go to the shop to approve additional work. Which took him 1 day to go out. To top it all off, I phoned to get a rental car and they said I did not have coverage. I'm pretty sure having a brand new car I won want rental car coverage and all the bell and whistles. It seems that when I switched from my older vehicle to my new one someone forgot to add their grand tourism (or whatever) package. So, no rental and a vehicle that has been out of use for a week because td people do not answer the phone or return calls. I recently switch to sharp insurance and never have been happier. I got a lower rate and they have super short wait times to talk to people and a smartphone app that is handy. Beware of td

I see so many complaints of how they were jerked because of accidents and claims. But wait what about me?. Absolutely no claims,no tickets,no accidents for 10 years with this company and this year they raised it by 25%, yes you read it right 25%. Never ever go with TD for any of their products. I will go without a car if I have to but will not renew and never in my life have anything to with TD insurance or TD bank of TD group, TOTALLY DUMB. By the way why can't I give a negative no star rating here ? makes no sense.