TD Insurance Auto Insurance Reviews

After being told by TD they would not renew our policy after 18 years of doing business cause of one accident and two minor tickets , I had to find new insurance .
When I contacted TD to inform them of the date we would no longer require their businesss first I was on hold for over 30 minutes then it took 30 minutes of dealing with a very disrespectful representative.
We will be cancelling ALL our dealings with TD including bank accounts and moving all our investment accounts
TD has NO loyalty to their customers

If you are trying to pay by phone, at least, you need to spend a half day on the line.

I was waiting for over 2 hours on the phone to speak to the person.

Attitude to the customer is very bad. please do not call them you might lose your half day.

18 years with TD paid for accident forgiveness , wife had one accident ( First claim on our policy ever) accident was her fault got a minor ticket , had a minor speeding ticket the year before
They will now not renew our policy
Cause of TD we now have to start over and our rates have sky rocketed.

DO NOT BUY TD GENERAL INSURNCE

I called TD today to set up car insurance. The representative was friendly on the phone, although it was clearly only to get information out of me. She asked me about my living situation and I explained i live in a large shared home with 7 roommates, similar to a student housing situation.
They insisted that the only way I could insure my car was to have every licensed driver who lived in the home on the policy. They said that the driving record of every licensed driver would affect my premium. I had tried to explain to them that this was absolutely not practical in any way. That i would be the only person in the house that would be driving the car and I cant be responsible for 7 other peoples' driving records. They were having none of this and insisted I send a picture of everyone else's license. I had even explained that there was a possibility that some of my roommates could be moving in and out in the following months and they said it didn't matter. Everyone living there currently had to be on my policy. I think this is absolutely ridiculous. I definitely don't recommend going through TD to anyone who has multiple roommates or a similar living situation, They are going to rob you blind with the excuse that "someone might have to drive it in an emergency"

First I'm going to say is heed the warnings of the other reviews.
I have no claims and they cancelled one of my vehicles ,because they deemed it useless , the vehicle has high value after it was appraised.
I tried cancelling my other vehicle and all I was grief , I sent two notices in , one by mail which they claim they never received and one by email, and they sending notices . Even you talk to them claim the is active .
I don't know how they work in St. Johns , but here in Ontario you send a notice of cancellation it is cancelled. Shop around , I found other insurance companies a lot cheaper . I could if I would have a claim would they pay or maybe they wouldn't , we well never know. So read the reviews and take it to heart.

I have not received my renewal paper from them and they have taken out premium in advance which was higher than my previous amount. They always love to overcharge their customers. I asked them to cancel and they told me that I need to pay a termination fee (though my insurance coverage period is from November 27, 2016 to November 27,2017)!!! In a word, they are a MONSTER. I am planning to cancel all of my accounts with them.

By the look of all these terrible reviews, TD Insurance is one company to stay away from. All I know is, as a body repair person, TD Ins. is at the bottom of the totem pole for the rates they pay to body shops. They lag behind other insurance providers by about 20 years. I wonder where all the money is going that they are saving! I tried to get a response about this issue but it was to no avail. I guess that's par for the course for TD Insurance.

POOR customer service, wait times are beyond excessive. Very rude once you finally connect with them.

Hello,
I have had very bad experience with TD Insurance and very disappointed to see the way Claim Adjuster has misrepresented me by her contradict email. Before giving me any offer rented car or claim amount of money. My car has been salvaged and i came to know about when i have received the letter from Alberta Vehicle Registration.

After this incident i have decided to close my account with TD BANK and move on to other BANK.

She contradict herself by email. in email she asked me when your are going to repair car otherwise close file and second email asked me accept
her offer of money and my car not repairable.

She did not notified me about salvage of car, i could not able to go for work. when i decided talk to her Manager, she denied to transfer her call to Manager. she wanted to settle with her offer. she was rude and not respond me by email and phone.

I complain to HR department, but i have mental and financial loss because of her misrepresentation.

These TD insurance guys are the worst you can possibly go to. Been with them for over 3 years with clean record and they increased my premium with no explanation. When I called them back, they couldn't give me a reason why!!!

I happened to call them at the end of my one year insurance contract so, I asked them to cancel. To keep me with them, they said they will charge me one and half months premiums for cancellation...

Leaving them for good...