Car Insurance Reviews
TD Insurance Auto Insurance Reviews
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(582 reviews)
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Accident Forgiveness (1)
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Terrible customer service and support. They don't inform you of their policies. I had to call them three times to tell them they had my address incorrectly recorded.
In the summer of 2016, my car was hit while parked in the lot for my apartment complex. The vehicle left the scene, but a witness in my building was able to identify it at the time and the vehicle returned nearby where I was able to get pictures, show the police and file a full report. The claim went off so smoothly to the point I could barely believe it. I was deemed not at fault, had a very nice rental vehicle (covered) for the three weeks my car was being worked on (considerable damage to the rear of the car). The only complaint I had was there were some delays and those were not communicated to me and I had to keep calling back to ask why it still wasn't ready. The adjuster was friendly, everyone I interacted with was friendly, and at the end of the day, I didn't pay a penny. Very happy with the experience and the quality of work.
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.
I had an accident due to extreme weather conditions on December 11th. Phoned in a claim and was transferred to an extremely rude insurance adjuster. He was overbearing and abrasive. It's ironic that they send out emails with the header "We're here to help" because my experience has been the complete opposite. My claim is still under investigation and I have not heard a word from anyone at TD Insurance on the status. It's gotten to the point where I can no longer speak to this person because of his rudeness. It's unsettling! There are way better insurance companies to do business with.
After being told by TD they would not renew our policy after 18 years of doing business cause of one accident and two minor tickets , I had to find new insurance .
When I contacted TD to inform them of the date we would no longer require their businesss first I was on hold for over 30 minutes then it took 30 minutes of dealing with a very disrespectful representative.
We will be cancelling ALL our dealings with TD including bank accounts and moving all our investment accounts
TD has NO loyalty to their customers
If you are trying to pay by phone, at least, you need to spend a half day on the line.
I was waiting for over 2 hours on the phone to speak to the person.
Attitude to the customer is very bad. please do not call them you might lose your half day.
Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.
18 years with TD paid for accident forgiveness , wife had one accident ( First claim on our policy ever) accident was her fault got a minor ticket , had a minor speeding ticket the year before
They will now not renew our policy
Cause of TD we now have to start over and our rates have sky rocketed.
DO NOT BUY TD GENERAL INSURNCE
POOR customer service, wait times are beyond excessive. Very rude once you finally connect with them.
On the phone for over an hour waiting for an answer. Fed up, I just hung up and called CIBC. They answered within the minute and my quote was $160 less per month then what TD was charging me. Do not go with TD, you WILL regret it
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
I've been with TD insurance for 3 years, no accidents, no claims. They gave me 1-week notice and then cancelled my auto ins. policy. I was explained that I got 2 tickets for past 3 years and that is the reason why they could not renew it, even though I had upgraded my license to G full. Awful company, would not recommend TD to anyone else.
I hate to say this but TD service and employees sucks. I got involved in a car accident few weeks ago. Even though it wasn't my fault they failed to provide service. (forget about good) my adjuster was from NB and she is the worst person I have ever deal with. No contact for two weeks. I called daily to get my papers and they simply ignored me. Finally get papers that my vehicle deemed a total loss after almost a month, they only giving me 40 % of my car price. Got an accident and screwed by TD. Now I am financially and mentally damaged. After paying 60 months of payment I got this disappointment. Cancelling both my auto and home insurance and also insurance of my family.