Horrible Experience
by razzl on Mar 28, 2014
1 out of 5 stars
I called to change my address and they increased my payment amounts. I was moving within my city - literally a few blocks away - and it went up $300!!
I switched just a few months ago because they were saving me money from my old company. Now I am paying MORE than I was paying before.
I will be CANCELLING my policy as soon as it is time for renewal.
HORRIBLE company
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Stay away from belair direct. They are extremely over priced. They change your renewal date without notifying you (because I made a switch on a vehicle), the cancellation fee is huge and they cannot even explain how they calculate the penalty. And when asking to speak to a supervisor, we were told she was too busy and would call us back at her earliest convenience (4 days later). Horrible service and way overpriced product!