Belairdirect Auto Insurance Reviews

They sale supplementary product with bold face lie and false information, not informing you of your own obligation, had a complaint going with them for over 2 weeks never heard back from them, the person in charge of my file was never available and never returned calls. I went to settle the claim side and warned them if they charged me of the extra bogus protection I would cancel my home insurance with them and go elsewhere, and surprise surprise they did charge me for it so I cancelled my home insurance went with Desjardins better protection at a better price, and a more courteous service.

Speaking of which Belairdirect as ZERO respect for the LGBT community, total disrespect, misgendering and dissmisiveness by their staff, really not impressed, not doing business with them in the future that's for sure.

Stay away from belair direct. They are extremely over priced. They change your renewal date without notifying you (because I made a switch on a vehicle), the cancellation fee is huge and they cannot even explain how they calculate the penalty. And when asking to speak to a supervisor, we were told she was too busy and would call us back at her earliest convenience (4 days later). Horrible service and way overpriced product!

Put in for a quote through Kanetix, when I phoned to set up a policy I got a whole new story from Belairdirect, they wanted to change around the policy and up went the price. If they won't even be honest at the quote stage I can only imagine how they would be if I had a claim.

I thought Rogers was the worst one but I believe BelAirDirect managed to pass them... What a disaster ! First, they didn't do what they needed to do, 3 months later they blame me and try to cancel my policy with out letting me know. Unbelievable. I would be driving around thinking that I have insurance till a police officer pulls me over..
Unbelievable !!!

I was with Belair as my first insurer, it took the better part of a month and multiple calls to customer service to perform a simple address change, which despite entering into their online system (which only works so many times before it forces an update over the phone), still managed to get mis-entered multiple times when they re-issued the policy. Dealing with what seems to be a call center for insurance for a direct writer prompted me to move to a broker on renewal and not look back.