Belairdirect Auto Insurance Reviews

I have been with them for over 10 years. I have had claims and they were extremely helpful and accomodating. The service and administration was fantastic.

Great staff, great service. The representative was very friendly and help me with the claim. Everything went smoothly, it took a little bit of time but could not expect anything better regarding the service.

Our vehicle sustained a lot of damage as a result of being hit by a deer. We contacted Belaire claims dept. resulting in a very prompt, professional handling of our claim. Our vehicle was repaired in a timely fashion and quality of the repair was excellent. Belaire kept us informed throughout the process. We were very happy with the reponse and level of service we received.

Well 13 years + have passed, 2 claims and I was very pleased with all the staff but I had to say goodbye (cancelled today) for home and auto, boat and travel trailer insurance. We have moved to the province of QC and Belair Direct QC is very different. I have transferred all to them except they do not cover travel trailers and there was only one that I could find to do a stand alone policy (not with the House). I would recommend the ON office to anyone and have been doing it for years. Keep up the good work!

In my 30 + years of auto insurance, I find them to be the best I have had. Always there to help and accomodate.

very friendly,knowledgable and helpful

Start to finish time was a little long but the finished product was well worth the wait. I had a great rental for the intern time so the only inconvenience was being without my car. Сorrespondence was good with everyone and the hiccups were ironed out. The end result justified the means.

Our representative was very efficient and helpful and answered all of our questions.

Other than having to wait a while on hold to speak to a claims person, I found the claims process relatively easy to navigate. Having an accident will always be a bit scary and inconvenient. The people with whom I engaged at BelAir and the Service Centre were all very pleasant, calm, and helpful. This makes a big difference when you are already rattled from the accident. The Service Centre also managed my expectations about the time it would take to repair the vehicle. From the outset, I was told, "Look, this could easily take three weeks" - and it did. But I knew that, and so I was ready for it. At the end of the day, when you have an accident, you want to deal with real humans who are patient and calm. You want people to help you understand what the process is and how long it will take and what to expect. BelAir and the Intact Service Centre met these key needs. I have consistently found the people at these companies to be excellent. So BelAir and Intact Service Centre...don't automate your services. Your human employees are amazing and they make a big difference.

I was in a car accident call my insurance Belairdirect . They responded quickly we had our car in for repair the same day. They were prompt to get the claim going, called us with updates to let us know where things were. I found them very professional, and easy to reach and talk to. Would not hesitate to recommend Belairdirect Insurance to anyone.