Belairdirect Auto Insurance Reviews

This company could not have been more helpful from claim to completion of the work. A rental was offered (not needed), a company rep contacted me, repairs were arranged, done magnificently,
I paid my deductible, and that was that. What more could anyone expect?

I recently had a car accident, my first one in 35 years of driving. I was nervous that I would get the runaround, but the experience was awesome! I was contacted quickly and was kept informed about the claim. I had heard horror stories about the body shops used by insurance companies, but this one Bellaire uses - Assured Collision in Ajax was great - quick, friendly, and did a great job! I am so pleased with the whole experience. It's not often these days when customer service means something good. Kudos to Bellaire and Assured for their great customer service. Much appreciated to feel like you matter.

2 years ago, I ran into a hail storm in the US. There was 19,000 damage to my Lexus. I did not have to do a thing; they looked after the repair and a rental vehicle for a month. Could not ask for more.

From the initial telephone call to picking up the repaired vehicle, I had no problems whatsoever ... nothing that couldn't be resolved.

I had a very positive experience with this company. All went quickly and smoothly. My car was repaired in good time and I was happy with the results.

Claim disaster; my car was hit by a city snowplow while my car was legally parked, the city employee left a note with his name EE# license etc., Insurance dragged their feet claiming that the city was uncooperative, the city employees were very cooperative, understanding with me. The provincial policy is clear: claimant's insurance pays. I made a formal complaint against my insurance company's tactics but since Belair complaint procedures are nonexistent - they sent the complaint to be resolved by the advisor who was dragging it out initially, I had to re-complain to speak with a supervisor. Daily calls and 50 days to determine liability (did I mention my car was parked). Then they low-balled the estimate, insulted my chosen mechanic and told me that because he does not have a fax they won't deal with him, recommend that I don't do any business with my trusted mechanic. They finally twisted my arm to send my car to their insurance approved garage. Who then wanted to charge me directly because the estimate was so poorly done. Stay away from this company.

I read the reviews here and just shook my head and laughed. I have been with Belairdirect for going on seven years now. Never had an issue with them as I had with some other well known insurance companies.
In fact, six months after getting my insurance a freak accident happened where a container door swung open and dented the top of my car door while I was at work. The owner of the container transport company wanted to offer me $250.00 not to put it through insurance. Well it cost way over that to get it fixed and the car was only six months old too.

My claim was taken care of right away, the car fixed within two weeks and insurance rates didn't go up. In fact I was called back to see if I was happy with the repairs done to my car.

I also moved from a very good area to a not so good area and that I will admit, but the rent was a heck of a lot cheaper. My insurance did go up $45.00, but then was reduced later since a park in a indoor secure garage. I called other insurance companies and man they wanted $400 and more for the same coverage in the same area. And since there was a claim put in for the door, well that upped the price more so.

I have had insurance with four other companies, even the good hands people. Believe me when I say, you don't want to put a claim in with those companies!

I have no complaints with this company whatsoever and my partner switched to them as well and she is saving $200 and somewhat compared to her other insurance company. Which by the way called her and tried to offer her a sweeter deal of $50 off of that $200. LOL

If you are not happy with a Insurance company, then go some place else. There are tons of them out there that will gladly take your money. Oh and being passed through to four adjusters is nothing... lol Try seven with someone else and then being kept on the phone waiting for 20 minutes only to hear click and a dial tone!

Say what you want about Belairdirect, I for one am happy with them!