Car Insurance Reviews
Belairdirect Auto Insurance Reviews
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(512 reviews)
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Review author
I had a not-at-fault collision on July 29 involving my car and utility trailer. Despite assurances from the claims reporting office that the claim would be settled within a week, I found that Belairdirect is in no hurry to settle a claim. 70 days post-collision, I had received only $45 for ambulance reimbursement. 77 days post-collision, I receive $3100 for my trailer which cost me $5500 for an identical one. What kind of appraisal is this? After 77 days, the storage yard is making more money from storage than I'll get for my trailer. As for my car, they offered me about $5000 less than I thought it was worth. The adjuster told me to get an independent appraisal, which I did. The appraisal showed the value of my car to be $5000 more than Bellair's original offer. After 77 days, their best and final offer is still $2,000 lower than the lowest range of the independent appraisal. I have entered into their progressive complaint procedure, which has done nothing. The only thing this company does efficiently is collect its premiums. Belair is great at making you feel good until you make a claim, only then you'll realize that you are screwed.