Car Insurance Reviews

Belairdirect Auto Insurance Reviews

This page has been viewed by: Please wait... consumers
(527 reviews)
Belairdirect
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
Share your own experience
Write a review

Cheap Car Insurance?

  • Rates from 20+ insurers
  • Stop overpaying today
  • Save over $500 annually

Get an instant quote

Filter

Most helpfull reviews Clear all

Ripped off

by Luce239 on Oct 16, 2020
1 out of 5 stars

Please, do not use their bad service and expensive! I have been paying 175 for a single Toyota car for 4 years then, this year, they increased it to $200 without getting in any trouble or claimed! Then I called another insurance company and they charge me now $180 / for two cars (the Toyota Venza and a brand new Jeep Wrangler). Less of what I was paying for one! Isn’t that crazy people?

2 of 2 people found this review helpful. Did you?

YesNo

Misleading company

by Beth on Sep 29, 2020
1 out of 5 stars

They sent a renewal letter and the rates mentioned is different from the amount charged on the card. I called why and they did not honor the renewal rate given. Terrible customer service as well.

2 of 2 people found this review helpful. Did you?

YesNo

Don't bother

by Disappointed on Sep 11, 2020
1 out of 5 stars

I get different information every time I call. Now I'm out $200 because I tried to cancel my policy within the renewal period and they took my money anyway and every time I call, they have no idea what I'm talking about. BEWARE.

2 of 2 people found this review helpful. Did you?

YesNo

Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.

Canada’s Worst Auto Insurance Company

by Hem on Dec 13, 2022
1 out of 5 stars

I've had auto insurance since 2015. Almost every auto insurer in Canada has contacted me. Unfortunately, I have contacted Belairdirect this year for renewal. I wasted my time thinking Belairdirect was cheap. Belairdirect appears to have no regard for its customers. I believe that these strategies are employed with clients who fail to conduct adequate research and follow-up. I've only had stress since working with them for the reasons listed below.

1. The auto premium was raised by $330 (18.21%): When I spoke with Certified Insurance Agent, I forgot to mention that I had a one-month auto insurance gap; later, they discovered it and raised the premium by $330 (18.21%) from the finalized premium amount with Certified Insurance Agent, which is unjustifiable.

2. Policy coverage and premium details were NOT provided in writing via email: Belair is aware that oral testimony about policy coverage and premiums is inadmissible. As a result, Belair dislikes providing detailed policy coverage and premium information by email in written format, as other insurance agents and brokers do, so that customers have written proof for future reference.

3. Different Premium Amount: After receiving an online auto quote, I spoke with three different Certified Insurance Agents. However, they provided me with a different premium for the same coverages and deductions. I believe that regardless of the number of certified insurance agents involved in the quote, the premium amount for the same coverage and deductions should be the same.

1 of 1 people found this review helpful. Did you?

YesNo

Price raise each year even without a claim, at a higher than competition

by TheDingoAteMyBaby on Mar 18, 2022
1.7 out of 5 stars

They keep raising their prices each year with no claim on file, even if we lowered our coverage year after year. Less km, cars of lesser value and higher deductibles.
Their Android app is always down, the customer portal has also plenty of technical issues also down from time to time. It took them more than 2 weeks to provide a renewal offer for our house insurance while keeping the access to our file down the whole time.
Made one claim a while back, got refused for small details saying it wasn't covered (while friends with the same issue had it covered with other insurance companies and the same coverage options).
Premiums not up to par anymore, shop elsewhere.

1 of 1 people found this review helpful. Did you?

YesNo

Disappointed Customer

by M.L. on May 8, 2021
1 out of 5 stars

I have been with Belair for 7 years. The first 2 years, my rates were decent and it has continued to increase since that time. No accidents nor tickets. I got my renewal documents and guess what?! My rates were increased despite people driving less because of COVID. I got coverage elsewhere and they are charging me $100/ month less than what Belair was going to charge me. Recommend people to shop elsewhere!

1 of 1 people found this review helpful. Did you?

YesNo
Not happy with car insurance reviews for your insurance company? Get a quote across up to 20 Canadian car insurers and make sure that you do not pay too much.

Ininformed representatives.

by Lethbridgeresident on Feb 9, 2021
1.3 out of 5 stars

They always put you on hold to find out answers.
Fail to inform you about 'claims free' issues till after you make a claim.
The increase - they told me it would be way less than what they ended up charging me!
Shopped around and they were 45% more than others would charge!

Poor customer service so I am changing insurers!

1 of 1 people found this review helpful. Did you?

YesNo

Car Insurance Increased by 9%

by PaulB on Sep 13, 2020
2 out of 5 stars

My Albertan Car Insurance renewal premium increased by 9% for 2020-2021 - this when I had no claims in 2019 (minor one in 2018), plus I recently retired (so no driving to work), plus my wife (retired nurse) and I are now on a fixed pensionable income), plus I changed from high risk, downtown condo address with monthly break-ins to a garaged, suburban residential address - and all this when Alberta has suffered severe economic downturn due to collapse in oil price, plus COVID/pandemic economic hardship and massive job losses across Canada... So despite this, my car insurance premium INCREASED by 9%. I phoned to query and wasn't given a satisfactory explanation or justification. I will definitely move insurance companies. Price gouging for seniors nor appreciated.

1 of 2 people found this review helpful. Did you?

YesNo

Steep premium increases

by Deniz sen on Aug 21, 2020
1.5 out of 5 stars

Stayed 4 years with this insurance provider. I chose it because they gave me the best price but after 4 years without any accident, claim or any ticket it went to a 70% increase and I could not take it anymore and I cancelled even though renewal already in place so I have to pay them 186$ admin fee. But still happy see get out of them. My yearly total cost was 1024 / year (2016,) İncreased 1270 a year later, 1460 another year and now asked 1780! Then it was enough for us and we cancelled.

1 of 1 people found this review helpful. Did you?

YesNo
Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.

Worse company ever

by Supernaturallover95 on Jun 20, 2020
1 out of 5 stars

I was not impressed with this company at all, every time I would ask them something they would have an excuse and not give a straight answer. Also, they are money grabbers! I got an accident last year with one vehicle and female driver just under 25 and for no reason at all my premium went up to 400 dollars which is insane I have had other companies offer way lower, even with the COVID discount they didn’t offer it to me I had to ask and still waiting didn’t get even though told them I’m not working. Not a company I would recommend at all.

1 of 1 people found this review helpful. Did you?

YesNo