Belairdirect Auto Insurance Reviews

For 1 car Hyundai Elantra 2016 + home insurance for a total of .....wait 4 it....
275/month lmao this is the worst of the worst

Please, do not use their bad service and expensive! I have been paying 175 for a single Toyota car for 4 years then, this year, they increased it to $200 without getting in any trouble or claimed! Then I called another insurance company and they charge me now $180 / for two cars (the Toyota Venza and a brand new Jeep Wrangler). Less of what I was paying for one! Isn’t that crazy people?

I went online to get a quote, the price seemed good, so I called the next evening to finalize, was shocked to find my quote had changed by over 800.00 dollars! Asked representative why the difference in 24 hours, he replied that the price that I had from their web site included a discount if I bundled my house insurance with them. I explained to the representative that I did not ask for home insurance as I already have a good rate, and they should honour their quote, I asked the representative that I want to talk to his supervisor, he replied that there is no supervisor, but they have a customer experience team. I said: let me talk to them. You can't they will call you! Well, a week has gone by and no call or email. Very unprofessional and disappointed in the way this matter was handled.

I had a car and home insurance with Belairdirect, customer service was awful and no respect for the client. When you talk to them and ask for a discount, they answer that they aren't a grocery store. They increase insurance without any reason. Please don't go for them.

Last year I decided to try out Belairdirect as the quote seemed reasonable at the time. I had absolutely no claims throughout the year, not even a ticket. When I called, they even praised my driving record. However, I just received my renewal documents and my car insurance went up 37%! My home insurance went up another 20%! Feeling robbed right now and quite honestly surprised this is allowed by law. Needless to say, I will not be renewing with them... I would give them - 0 stars if I could.

Do not use this company. I applied for home and auto insurance two months before my previous policy expired. I was told that they, (Belairdirect) in order to start the process of setting up an account, needed my banking information. I explained that I didn't want to do this and I was told that they couldn't offer me a policy until I did. I told them that they better not withdraw from my account and that I would make my payment via online banking. Guess what, they withdrew the full amount 6 weeks before they were supposed to and didn't heed my warning. I then phoned them back and cancelled my policy. Then to top it off, they just withdrew more money from my account after I cancelled. This company, in my opinion, is very incompetent.

I have been with them for over 3 years, no claim whatsoever and no tickets. This year when the renewal of both my car and house insurance came, they had increased both of them by 23%. When I called, they were not able to provide any explanation and said that this was due to inflation! Really! A 23% inflation rate!!!