Desjardins Insurance Auto Insurance Reviews

My son recently purchased a new car. He called Desjardin and spoke with a rep over the phone. He gave all the information correctly as asked (and it was explained to him/us that the call was being recorded) to the agent. The quote was prepared for him at a cost of $3800.00 per year. He signed up and and took delivery of his new car the next day. 2 days later he received a call from an insurance investigator from Desjardin saying that he did not give all thei nformation requested and that his insurance was going to increase by $1300. He had supplied all that was asked and even asked them to review the recording. The increase was due to a speeding ticket he recevied for 10 kilometers over. It was declared at the time the quote was prepared. Funny thing is that they said that somehow the conversation was not recorded and that they have no proof that he had disclosed the ticket. He did as i was a witness. There response was, "OH well, either take it or look elsewhere." We contacted the Insurance Bureau of Canada, and as expected, they are useless. This company is a total ripoff and cannot be trusted. My son will stay with them for now until he can establish his driving history. Until then, BEWARE OF DESJARDIN. THEY ARE CROOKS.