Desjardins Insurance Auto Insurance Reviews

We were with State Farm for 5 Years before they were bought out by Desjardin Insurance. Desjardin Insurance is not customer oriented. We stayed with them for another 5 years but every year they kept increasing insurance and asked for more and more information. We had no claim for 10 years. They started putting restrictions on use of commercial vehicles so we switched to another insured with better rates, service and have no issues now. Don't waste one penny of your money with this company. Stay away.

1-1/2 weeks before our car insurance would expire, I had contacted the local Desjardins office trying to get both a car and home insurance quote. The representative sent me a lengthy email with all the details she required for this. 8 days before the renewal date I emailed her, providing all of this information. But there was no feedback whatsoever.

I was in the hospital to come out and need to cancel insurance for a month. After being a loyal customer for nearly 6 years and paying a ridiculous amount because I had no other choice this company made 60k off me. When it finally went down I end up in the hospital for a month to be told it would take a month to get back to me to reinstate insurance. Every other time I needed something from them it was super fast and I was treated well. Now I’m told there’s a new law or rule that it takes a month. Not only was I told now I would pay a year upfront and no longer monthly. But my insurance that was 300$ a month would now be 18k a year and they couldn’t help me. Awful service awful company thieves and liars. I hope they go bankrupt ruining everyone’s lives, now the highest paying job I got in my life that requires a car I now have to quit thanks to a lot of ruined people's lives and making them have to work for minimum wage for the rest of their lives...