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Desjardins Insurance Auto Insurance Reviews

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(267 reviews)
Desjardins Insurance
1.5 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
28.6%
Agent/rep availability
28.6%
Agent/rep knowledge
28.6%
Agent/rep language skills
7.1%
Claim - adjuster
7.1%
Claim - repair shop
7.1%
Claim payout amount
7.1%
Claim processing time
7.1%
New purchase experience
7.1%

Top negative trending topics ?

Agent/rep attitude
42.9%
Cancellation experience
35.7%
Claim - adjuster
21.4%
Claim processing time
21.4%
Agent/rep knowledge
14.3%
Agent/rep availability
7.1%
Agent/rep callbacks
7.1%
Agent/rep language skills
7.1%
Billing/payments
7.1%
Claim - denial
7.1%
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Tags
Agent/rep attitude (6) Agent/rep availability (4) Agent/rep knowledge (5) Agent/rep language skills (1) Billing/payments (1) Claim - adjuster (1) Claim - repair shop (3) Claim - theft (1) Claim payout amount (1) Claim processing time (2) Discounts, deals, rewards (1) New purchase experience (2) Policy coverage (2) Rates competitiveness (2) Rates in bundle (1)
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Consumer (1)
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Customer service 👍

by Kaorirose8 on Jul 10, 2024
5 out of 5 stars

I’m a customer with Desjardins for 3 years, and I’m very happy, the agent who helped me with my policy was super professional helpful and nice. Just wanted to share my experience for someone who is looking for insurance company.

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Review topics
Agent/rep attitude Agent/rep availability Agent/rep knowledge Agent/rep language skills