DON'T deal with DESJARDINS
by justwantairvalue on Apr 23, 2020
1 out of 5 stars
Car Insurance Reviews
Desjardins Insurance Auto Insurance Reviews
This page has been viewed by: Please wait... consumers
(259 reviews)
Cheap Car Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $500 annually
Filter
Most helpfull reviewsTags
Agent/rep attitude (22)
Agent/rep availability (4)
Agent/rep callbacks (2)
Agent/rep knowledge (9)
Agent/rep language skills (2)
App to track driving (1)
Billing/payments (39)
Cancellation experience (37)
Cancellation fee (8)
Claim - adjuster (17)
Claim - denial (5)
Claim - injuries (1)
Claim - not-at-fault (11)
Claim - rental car (12)
Claim - repair shop (28)
Claim - theft (2)
Claim - total loss (3)
Claim payout amount (11)
Claim processing time (21)
Complaints/ombudsman (22)
Discounts, deals, rewards (3)
Insurance Rates, Prices (36)
New purchase experience (2)
On-hold times/transfers (1)
Phone wait times (3)
Policy changes experience (4)
Policy clarity (2)
Policy coverage (37)
Rates after claim (3)
Rates at renewal (17)
Rates competitiveness (16)
Rates for bad drivers (1)
Rates for good drivers (18)
Rates for long-term clients (5)
Rates for second driver (1)
Rates for seniors (2)
Rates in bundle (10)
Refund (1)
Renewal experience (3)
Snow, Hail, Damage (2)
Review author
I have been with State Farm and now Desjardins for 54 years. They were a pleasure to deal with 3 agents in all that time. The agents are great. Recently, unfortunately, I submitted a claim in January for an accident that was not our fault. A car had just been certified and put on the road a Volkswagen Diesel. I have sent them information on cars going back as far as 2000 and they are more than what Desjardins is offering me. I used the guide from NADA North American Dealers Association. All Desjardins is offering is equivalent to Clean Trade-In Value/ I can not replace my car for this money. Claim Adjuster doesn't even know what an "AS IS" vehicle is compared to a "Certified Vehicle" I would give them a negative value but this app will not let me! Do Not deal with Desjardins they know you when they take your premiums but want nothing to do with you when you submit a claim!