Car Insurance Reviews

Desjardins Insurance Auto Insurance Reviews

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(266 reviews)
Desjardins Insurance
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Not worth the low rates

by 3yearsdownthedrain on May 14, 2021
1 out of 5 stars

I've had 2 claims while insured with Desjardins' auto insurance and let me tell you, I have never in my entire life had to deal with a company that has given me this many headaches and caused this much stress in my life.
On my first claim, I was lied to by an agent and told that I was NOT at fault only to find out 2 years later that I was at fault and that's why my rates went up!
On my second claim, Desjardins tried to take advantage of me by only paying me $7000 for a write-off. I fought with Desjardins for 3 months and I won. We settled at $8800. Wow! They made an $1800 mistake and it only took 3 months for them to admit it.
I say this as a warning do not insure your possessions with Desjardin, I highly suggest you pay the few bucks per month extra for a different insurance company that will have your back in your time of vulnerability.

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Fraud company / paid less

by gurpreetsandhu on Mar 8, 2021
1 out of 5 stars

Well, this company is totally fraud . If anyone wants to waste time and money than you can choose this company because I had an accident on 6th of nov and my car goes under total loss settlement .They paid me less than my actual car value even after sending 10-15 ads from auto traders . I spent 3500$ on my car just 3 months before having accident and sent them invoices for claim but they gave me only 509$. Secondly, I had 2 different lien holders on my policy but they didn't paid me for one of them . They never told me before adding lien holder if anything happen to car then they are not paying for other company. They send me cheque and told me funds are already added for other company but when i claimed my gap then my gap insurance contact to sholaine pajor my adjuster and she told that they only paid for actual car value . is this kind a joke , now i have to pay 3700$ from my pocket to close my loan with td and i got my claim after 5-6 months of accident .

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If you want to be treated as the victim buy this insurance

by Elias on Oct 31, 2023
1 out of 5 stars

I was reared and it was obviously not my fault. They classified me a minor injury claim and I needed more treatment after my treatment plan expired. I was still in pain and they denied me claim. Instead they hired a private investigator follow me and watch my house. They intentionally prolonged my suffering!

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