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Desjardins Insurance Auto Insurance Reviews

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(266 reviews)
Desjardins Insurance
1.5 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
20.0%
Agent/rep availability
20.0%
Agent/rep knowledge
20.0%
Agent/rep language skills
6.7%
New purchase experience
6.7%

Top negative trending topics ?

Agent/rep attitude
46.7%
Cancellation experience
33.3%
Claim - adjuster
26.7%
Agent/rep availability
20.0%
Agent/rep knowledge
20.0%
Claim - not-at-fault
20.0%
Claim processing time
20.0%
Agent/rep callbacks
13.3%
Agent/rep language skills
6.7%
Billing/payments
6.7%
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Agent/rep attitude (5) Agent/rep availability (3) Agent/rep knowledge (4) Agent/rep language skills (1) Billing/payments (1) Claim - repair shop (2) Claim - theft (1) Claim processing time (1) Discounts, deals, rewards (1) New purchase experience (2) Policy coverage (2) Rates competitiveness (2) Rates in bundle (1)
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Great service

by Satisfied on Mar 2, 2022
5 out of 5 stars

I switched to Desjardins a few years ago for auto and home insurance cut my insurance by hundreds. I had my car stolen and from the agent to the adjuster, they all were polite and very helpful and resolved pretty quick, my agent is always very helpful when I call.

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Review topics
Claim - theft Rates in bundle