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Desjardins Insurance Auto Insurance Reviews

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(267 reviews)
Desjardins Insurance
1.5 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
28.6%
Agent/rep availability
28.6%
Agent/rep knowledge
28.6%
Agent/rep language skills
7.1%
Claim - adjuster
7.1%
Claim - repair shop
7.1%
Claim payout amount
7.1%
Claim processing time
7.1%
New purchase experience
7.1%

Top negative trending topics ?

Agent/rep attitude
42.9%
Cancellation experience
35.7%
Claim - adjuster
21.4%
Claim processing time
21.4%
Agent/rep knowledge
14.3%
Agent/rep availability
7.1%
Agent/rep callbacks
7.1%
Agent/rep language skills
7.1%
Billing/payments
7.1%
Claim - denial
7.1%
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Tags
Agent/rep attitude (6) Agent/rep availability (4) Agent/rep knowledge (5) Agent/rep language skills (1) Billing/payments (1) Claim - adjuster (1) Claim - repair shop (3) Claim - theft (1) Claim payout amount (1) Claim processing time (2) Discounts, deals, rewards (1) New purchase experience (2) Policy coverage (2) Rates competitiveness (2) Rates in bundle (1)
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Great service

by Satisfied on Mar 2, 2022
5 out of 5 stars

I switched to Desjardins a few years ago for auto and home insurance cut my insurance by hundreds. I had my car stolen and from the agent to the adjuster, they all were polite and very helpful and resolved pretty quick, my agent is always very helpful when I call.

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Review topics
Claim - theft Rates in bundle