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Desjardins Insurance Auto Insurance Reviews

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(267 reviews)
Desjardins Insurance
1.5 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
28.6%
Agent/rep availability
28.6%
Agent/rep knowledge
28.6%
Agent/rep language skills
7.1%
Claim - adjuster
7.1%
Claim - repair shop
7.1%
Claim payout amount
7.1%
Claim processing time
7.1%
New purchase experience
7.1%

Top negative trending topics ?

Agent/rep attitude
42.9%
Cancellation experience
35.7%
Claim - adjuster
21.4%
Claim processing time
21.4%
Agent/rep knowledge
14.3%
Agent/rep availability
7.1%
Agent/rep callbacks
7.1%
Agent/rep language skills
7.1%
Billing/payments
7.1%
Claim - denial
7.1%
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(15)
Tags
Agent/rep attitude (1) Billing/payments (1) Cancellation experience (1) Claim - rental car (1) Complaints/ombudsman (1) Discounts, deals, rewards (1) Insurance Rates, Prices (8) Policy changes experience (1) Policy coverage (4) Rates at renewal (2) Rates competitiveness (2) Rates for good drivers (5) Rates in bundle (2)
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Consumer (2)
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Highest car insurance

by Kenter on Oct 16, 2023
2.5 out of 5 stars

Very long time customer for both home and car recent price increase and not adequate explanation.
Lead me to get other quotes and found much lower rates to the tune of $700 year

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Review topics
Rates at renewal Rates competitiveness

Over price

by jeanpaul bisaillon on Jul 13, 2023
2.5 out of 5 stars

Overpriced for the 5-year new vehicle protection. And then I had a speeding ticket 2 years ago and then my record resets after 3 for the 10-over ticket then the final year they up charge me insurance.

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Review topics
Rates at renewal