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Desjardins Insurance Auto Insurance Reviews

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(259 reviews)
Desjardins Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Agent/rep attitude
50.0%
Cancellation experience
27.8%
Agent/rep availability
22.2%
Agent/rep knowledge
22.2%
Rates competitiveness
22.2%
Agent/rep callbacks
16.7%
Claim - adjuster
16.7%
Claim - not-at-fault
16.7%
Rates at renewal
16.7%
Claim - denial
11.1%
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Julie Whately is absolutely amazing

by Simona on Jul 22, 2022
2.7 out of 5 stars

This review is mainly regarding the service I received from Julie W. She is a breath of fresh air when dealing with insurance. My experience with the claims department was horrible and she stepped in and got ahold of the right people on the same day. She managed to obtain the information I needed from a 3rd party source and worked her magic. My issue was urgent and she was able to come through like a superstar. Her service is priceless and I absolutely loved dealing with her. The insurance industry needs more services like this.

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Agent/rep attitude