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CIBC Aventura VISA INFINITE Card Consumer Reviews

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(54 reviews)
CIBC Aventura VISA INFINITE Card
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Worst customer service ever!

by Kathy on Nov 4, 2021
1 out of 5 stars

The airline cancelled a flight and would like to be rebooked on another. Have been on hold: first time 1.5 hours, second time 2.5 hours and third time 2 hours. The emailed callback request went unreturned and so have sent in a second request. Tomorrow I will try for 3 hours before carrying on with my day, as that is what looks like needs to happen. I also have an appointment at the bank. These points are bogus! Stay away from CIBC Aventura!

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