Credit Card Reviews

CIBC Aventura VISA INFINITE Card Consumer Reviews

This page has been viewed by: Please wait... consumers
(38 reviews)
CIBC Aventura VISA INFINITE Card
1.6 out of 5 stars:
Customer service:
Value for Money:
Product Features experience:
Share your own experience
Write a review

Travel insurance

by Diana Cartwright on Sep 24, 2021
1.5 out of 5 stars

I was recently in Europe and my flight was significantly delayed so I decided to call CIBC insurance to see if they'd pay for a change of clothes etc. As the agreement says they will. I COULD NOT get hold of anyone. There was nothing in their system to accept a collect call and I tried numerous times. I also had someone try calling from Canada and she couldn't get through to anyone. This really concerned me as I was planning to use the insurance for a car rental. I feared if something happened I would spend the rest of my holiday simply trying to get hold of someone in order to get a claim processed. Fortunately, nothing happened, but I was SO NOT impressed. What's the point of paying for insurance if you're not going to be able to use it? Quite angry and will be looking for another card.

1 of 1 people found this review helpful. Did you?

YesNo