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Dominion Insurance Home Insurance Reviews

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(10 reviews)
Dominion Insurance
3.9 out of 5 stars:
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Rude Insurance Agent

by DomSawyer on Sep 28, 2017
1.5 out of 5 stars

I wanted a phone quote for a new home insurance policy so I called their phone number to speak with an agent. The agent who answered was immediately hostile in his tone of voice towards my request when I first spoke of just wanting a quote, going off on a mini tirade of the proper procedure for swapping insurance and cancellation penalties for leaving my current insurance company early. When I again restated my request for a quote the agent finally said "Sure I can do it, if that's what you want" again in an unprofessional tone, and then took a further standoffish manner of speaking when asking for more information to fill the information needed for the quote like I was immediately his enemy and personally ruined his day by calling the number. When he asked for my closing date and I told him, he went on another mini-rant about how he would be unable to provide a quote since rates are changing in the short term while continuing to speak to me in an aggressive tone. I had enough with his attitude and hung up, I asked for price for your service, not to be verbally berated by the salesman who clearly didn't want me as a customer. On the plus side, online the quotes they provide tend to be the lowest in the province.

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no issues

by elena1982 on Jun 8, 2012
4 out of 5 stars

they are a fine company to deal with. I have had no issues with them.

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good

by georgewu on Jun 4, 2012
3.5 out of 5 stars

Reasonably good customer service

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