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It took a long time for them to call me back when I had questions.
Had a claim and they took good care of it.
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I have had several claims with this company. They have responded quickly by sending an adjuster either the same day or the next day. There have been no issues with resolving any of the claims to my satisfation.
This company listens and responses promptly when I have complained about rate increases. The results of our discussions has always been satisfactory to me.
After damage from a tornado this company made all the arrangemnts for repairs and repair personnel.
The personnel at our brokers is very good and they help with the go between the company and us, the customer.
Agents helpful in explaining coverage options
fair clains settlement received
A recent claim for 2 trees falling on my cottage was difficult to reach a claim amount because one person did not want to pay me anything, and finally the adjuster saw my reasons and agreed with me. I received a fair amount finally.
This company gave me the best rate 3 three years ago when my previous insurer decdided to discontinue the plan I was on. They have slightly reduced my premiums in each consecutive year and continue to be the best rate available. I have no claims experience with this provider.