Dropped like a hot potato!
by Bummed-out. on Apr 7, 2014
2.5 out of 5 stars
Very professional and quick and taking care of everything
combo of home and auto insurance is worse than others
I'm always able to talk to my representative and get fast answers. The one claim I made was handled quickly and efficiently.
Quality of response was due to excellence of the agent we had
My insurance agent provides all of the necessary info. If I have a question I can call or email and get a response back in a timely manner.
very helplful, made sure I was all right after car incident; fast service with no arguments
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Bought a new (used) house, thought that Johnson were good. Had a claim due to a bad pipe, handled very fast and was really impressed, at first. Then we had a second claim due to another bad pipe. Because this was symptomatic of more problems, we had the entire house re-plumbed. Informed the company of this. Heard nothing back until it was less than a month to renewal, then we get a letter stating that we were being dropped due to frequency of claims. Were we suppose to change the entire house plumbing because of one bad pipe?? Totally bummed out with Johnson. Would not recommend them to anyone I know!!