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Not impressed at all!! Set up car insurance (or so I thought) on Thurs. for possession of car on Sat. As required, VIN was emailed Thurs. pm upon return from a car dealer. On Fri. accepted policy was "withdrawn" and another one at almost $15 more a month was offered. Accepted and again "withdrawn" for another policy yet another $23 more a month - $37 a month more than offered/accepted yesterday. And single month payment went to double payment. Conversation with a broker just after 4 pm and she was going to transfer the account to a colleague to try and do better. It's now 6:30 pm Friday evening, I take possession of my new car tomorrow and I have no policy with RSA because I haven't heard from them. I hope they are enjoying their weekend. Thanks for nothing and leaving me screwed with a new car I can't get because I have no insurance and everything is now closed for the long weekend. What the hell are you doing selling insurance if you don't know what you're doing? You can't screw with people that way. Well, apparently you can because they did.