RSA Home Insurance Reviews

The restoration co. Sent to clean up caused more damage than the flood. It’s a trickle down payout that everyone gets a ‘piece of the action’.
We refused their blanket write offs - therefore you don’t get full replacement $ coverage.
We refused their chosen contractor therefore you don’t get the full dollar amount.
It’s a scam. Only use insurance if you absolutely must!!!

Not impressed at all!! Set up car insurance (or so I thought) on Thurs. for possession of car on Sat. As required, VIN was emailed Thurs. pm upon return from a car dealer. On Fri. accepted policy was "withdrawn" and another one at almost $15 more a month was offered. Accepted and again "withdrawn" for another policy yet another $23 more a month - $37 a month more than offered/accepted yesterday. And single month payment went to double payment. Conversation with a broker just after 4 pm and she was going to transfer the account to a colleague to try and do better. It's now 6:30 pm Friday evening, I take possession of my new car tomorrow and I have no policy with RSA because I haven't heard from them. I hope they are enjoying their weekend. Thanks for nothing and leaving me screwed with a new car I can't get because I have no insurance and everything is now closed for the long weekend. What the hell are you doing selling insurance if you don't know what you're doing? You can't screw with people that way. Well, apparently you can because they did.

Home was vacant as I moved for work and the house is still on the market, this was communicated to RSA, and the home was inspected every 72hrs by a professional service as per RSA's own guidelines, answered all their underwriters question and still the only communication was a registered letter with one paragraph stating it will be cancelled 15 days after the post office recieved it, great for someone away weeks at a time for work! Also no explanation why. just "underwriter reasons". I've been with them for over a decade and never had a claim or late payment.

I used to have tenants/auto/home with RSA, never ever again!