Wawanesa Home Insurance Reviews

Long story short. My Neighbour had a flood and damaged my property (condo). Wawanesa adjustor (Christina M) gave my neighbour and me all kind of nonsense and refused to pay. I had to spend a year and hundreds $ to sue my neighbour. In the end, Wawanesa had to follow the order to pay me and honour their policy. So much had for me because the company and adjuster would not do the right thing at the beginning.

Ever wonder why Wawanesa is less than other comparable insurers? You cannot compare their offering to others as their limits are lower and coverage is not near as comprehensive. On my small claim, they nickel and dimed me and did not explain the options openly. I chose to switch insurers after 5 years and feel way more secure now. It may be costing a bit more but the old adage of "you get what = you pay for" is certainly pertinent. Do your research. Buying insurance is something I should have spent more time on rather than just picking the most affordable. Lesson learned.

My basement suddenly flooded one day. I called them and they just kept saying "We can't do anything for you."

Do not use this company.Their only interest is taking your money.I have filed a claim with this company when my roof caved in, in my daughter's room, luckily she did not get injured.When I called to report this and told them what had happened, they told me to throw a tarp over the damaged roof area and they would be by within 2 weeks to estimate damages. Unfortunately, I am in a wheelchair, so my roof climbing days are over.Well, it's been over 2 months, still no word from them.

Slow response to initial claim... then IF you persevere long enough you'll get the same muskrat builders aka "start to finish" without another choice... then it's the pleasure of the "dog and pony" show....you forward a >$10000 check to these guys and don't see them for 3 months... lose keys to house... should I go on? Total cheap-out restoration. You have been warned!

They never get their responsibilities or pay for a claim, they just drag everything and doing nothing, They are so useless. I would never recommend it. Their customer service is the poorest, most unprofessional, unskilled, rude, disrespectful, and uneducated group of people that you would ever have to deal with.

I had what seems obvious to me a valid claim. They changed their story and reason for denial and it makes no sense. Do not trust them. They send a slimy guy over that works for them and pretends to work for you and he tricks you into corners. SUBMIT YOUR OWN CLAIM, do not talk to their adjuster guys. Switch Insurance if you can ASAP.

I had suffered a property loss,this company tried very quickly to jump to conclusions.They ended up putting a PI team on me. Everytime the PI team were doing there at best dollar store surveillance I see them. Lets not forget I was the one who suffered the loss, but they had decided to try and change it around.. I would never use them again or recommend to anyone for any type of insurance.. They take your money but when it comes down to it,they have a problem sticking to policy rules. This company is a scam,scam,scam!

These people are crooks. They have adjuster who will deny your claims for anything and everything to make bigger cut for themselves. Will never get insurance from them.