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I placed a claim for storm damage to our home in rural Manitoba. 6 weeks passed and CUMIS will not return calls, not answer phones, and will sometimes return an email. Still waiting for a roofer to come out and look at the home. They don’t believe in private adjusters for whatever reason. I’ve been told by a contractor friend that I have extensive hail damage to our roof, eaves troughs, some on siding, and misc flashing. At a minimum get someone out to provide an estimate of damages so that I can protect my property going forward from additional damage. I’ve been with this company for over 15 years on two homeowner properties and have never had a claim. Definitely would not recommend this company to anyone. Likely paid them $30+K in fees over that period. Brutal service. After I get a resolution with my first claim I shall find another company to deal with. Definitely not recommended.