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I received a pamphlet in the mail connected to my credit union. It gave me the web address for a no-obligation quote, on the site there are choices of how to get your (approximate) quote, phone and e-mail. When I clicked e-mail nothing happened, then I realized nowhere on the questionnaire doc does it ask for an e-mail address or phone # so how could they possibly give a quote that way. One must phone them. I e-mailed them and asked why this was. I received a reply saying that "there was an issue on our website. Since we cannot quote via email please give us a call @(phone #'s)."
This is of course a well-known tactic, but it is deceitful & poor excuse. I replied to FIX the website then. I'll stay with my current insurance provider thanks.