bad management/information
by Pierre P. on Jul 30, 2016
1 out of 5 stars
Home Insurance Reviews
La Capitale Home Insurance Reviews
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(16 reviews)
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Agent/rep attitude (3)
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Claim - adjuster (2)
Claim - contractor work (3)
Claim - denial (1)
Claim - flood/water (1)
Claim - flooded basement (1)
Claim - roof (1)
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Policy Switching, Cancellation (2)
Sewer Backup (1)
Review author
I paid the insurance
I am a client with them since 20 years
Then, I was told that my roof was too old: 32 years vs. not insured when more than 25 years.
Come on, La Capitale should have warned me every year since 7 years about this internal policy!!!
I asked a delay to find a good roof-making company as I want a green roof, and we are already mid-summer. I asked an inspection that concluded (roof acceptable).
La Capitale did not want to give me the delay.
Next year: I will change for another insurance as I don't care for the price, but expect a good service.