AMA insurance sucks
by Djurdjica on Nov 21, 2016
1 out of 5 stars
Home Insurance Reviews
AMA Home Insurance Reviews
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(16 reviews)
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Agent/rep availability (1)
Bikes, Belongings (1)
Billing/payments (4)
Claim - adjuster (1)
Claim - contractor work (1)
Claim - fire (2)
Claim - flood/water (1)
Claim - flooded basement (1)
Claim payout amount (1)
Claim processing time (1)
Complaints/ombudsman (1)
Home Insurance Quote (1)
Insurance Rates, Prices (5)
Mobile app experience (1)
Plumbing (2)
Policy coverage (5)
Policy Switching, Cancellation (1)
Snow, Hail, Damage (1)
Review author
We have a more than 20 yrs claim free history with AMA. Last month, there was a leak in our basement and we opened a claim. An adjuster came with a contractor, but we haven't received an estimate yet, so we haven't even decided if we will claim anything. What we received, was a call that our insurance is going up by 25% because we may claim something in the future! It's basically a blackmail. They are very happy to collect the premiums but they are definitely not willing to pay out. I would not recommend this insurance company. Even though they are claiming that this is normal practice in the insurance industry, I don't think it's ethical. We were told that our premium will go back down if we close the claim.