AMA Home Insurance Reviews

Oh where to start... Having been a customer with Ama for 16 years having zero claims it comes down to this... Rude adjusters that never return calls. Private investigators who hand out the wrong business cards. Investigators that jump your fence to enter property.. Terrible communication over the past two months. Up until now they were great to be honest zero problems. But when they are needed they are nowhere to be found. Hope this helps out all future people when looking for insurance. Go to TD!!

Their home insurance is absolutely the worst, some plumbing issue that required a room be stripped down, lower half of the dry wall to the flooring had to be taken out, took a month and a half before anyone showed up to remove it, left all the garbage at the front of the house for over a week, they said flooring will take atleast a month to order, before any restoration even begins, this whole process is a joke.

So having cancelled car insurance and membership, (see AMA car insurance review), several years previously, I had now had a claim, with AMA for hail damage to my roof and now house insurance renewal was due. (was not impressed with them in the dealing of the house claim either). So the AMA sent me a letter to say that they would only renew my house insurance if I paid $100 membership fee! I said, "I haven't had membership for about four years". The lady was very nice, but said, "it is policy, and sometimes they just miss that you don't have it. Great way to run a business! Anyway, the AMA would not even give me a quote for house insurance until I paid $100. Totally gouging the 'little person' I feel. So, my previous years AMA insurance cost me $814 plus they wanted $100 membership. I don't think so. I looked around.
I now have house insurance with Square One in Vancouver, (cover AB as well). It is costing me $642.36....and....I don't have to pay $100 membership! Apparently, the longer people stay with AMA, the more your rates get hike up and you get sucked in. It really does pay to shop around.
I really hope this helps!

Were not easy to work with when my home changed from joint ownership to single ownership - would not remove previous owners name even though all paperwork had been completed by lawyers (title was change, mortgage was changed...but AMA would not change policy to reflect name change). When I cancelled, I was not impressed to find much better coverage at a much lower cost elsewhwere (but was happy to find it, just not impressed to find insurance company I had for years was charging so much for so little)