Home Insurance Reviews

Canadian Direct Insurance Home Insurance Reviews

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(16 reviews)
Canadian Direct Insurance
3 out of 5 stars:
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Told I am better off elsewhere

by Frank on Nov 29, 2014
2 out of 5 stars

Been with Canadian Direct Insurance (CDI) for 7 years, all without a claim. Got a quote for substantially lower through Square One Insurance and sent it to them to beat using their "better by 5%" matching policy ($788/annun for CDI vs. $529/annum with Square One). In the end I was told by the insurance representative, Loida, that the CDI policy was charging me for a bunch of stuff that I was never going to use so I was better off buying insurance from Square One policy.

As a long time customer (I owned another home insured through CDI for 6 years prior as well) I would have thought that they would wanted you to return as a customer but they made it very difficult to renew at a competitive rate. It is a shame but I am excited to become a new Square One Insurance policy holder.

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VERY EXPENSIVE FOR OLDER HOMES

by Bailey on Sep 2, 2014
2 out of 5 stars

We have been with them for years. Unfortunately for us we didn't realize we were paying almost double for our insurance. Found alternate insurance for half the price. We couldn't believe it.
When it came time to cancel they are putting the first payment with the service charge on a PAC through our bank. Be careful. Make sure you give them proper notice for cancellation if you are on PAC, otherwise they will charge you and then reimburse you.

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