Told I am better off elsewhere
by Frank on Nov 29, 2014
2 out of 5 stars
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Been with Canadian Direct Insurance (CDI) for 7 years, all without a claim. Got a quote for substantially lower through Square One Insurance and sent it to them to beat using their "better by 5%" matching policy ($788/annun for CDI vs. $529/annum with Square One). In the end I was told by the insurance representative, Loida, that the CDI policy was charging me for a bunch of stuff that I was never going to use so I was better off buying insurance from Square One policy.
As a long time customer (I owned another home insured through CDI for 6 years prior as well) I would have thought that they would wanted you to return as a customer but they made it very difficult to renew at a competitive rate. It is a shame but I am excited to become a new Square One Insurance policy holder.