Gore Mutual Insurance Company Home Insurance Reviews

So we have a leak in the copper piping in the basement under the water heater. We find out now that our city has put an additive in our water is its eroding the older copper pipes. Nothing has leaked through yet. However regardless of the reasoning of why the pipes leaked. Regardless of the reason for the leaking pipes, we find out the Gore mutual does not cover this in any way. If your basement floods out they will cover damaged items but not the work to fix the problem. Seriously? So now from my understanding, we have to have the floor jackhammered up, the piping replaced at our own cost. This is in the thousands. Other insurance policies cover this. Shame on you Gore Mutual. This is critical stuff.

I just got off a call with the adjuster assigned to me. What an unfortunate person to be in a role that is supposed to reassure you when your life is upended to need a claim. When asked a question about how the approval process works, her reply is "what do you want from me"? Do not use this company if you can avoid it - save yourself the headache and heartache.

20 years claim-free. A big storm blew in and demolished one of our buildings. First, they say - no problem we had lots of coverage and that if we made the claim our insurance would go up (high premiums to begin with). Well, we expected that. The next week, when they never told us when an adjuster was supposed to come it was then they told us we weren't covered! Cancelled them! Went somewhere else!

My elderly father who no longer drives cancelled his auto insurance with this company. The multi-line discount he was initially given to have both house and auto was 15%; when his auto was removed his home insurance went up 30%!!!! We enquired about this and were told that we had to live with it, and if we cancelled early in the policy we would lose even more money. This is highway robbery!!! We will not be insured by this Gore Insurance going forward. Buyer beware. Zero stars for this one.

I cancelled my insurance with them. I had the cancellation papers at home. They still took a full year off payment out of my visa account, now a month later still no money back.

I decided before my accident I needed to change from wood to less labour intensive heating. I picked out oil as the most economical and informed Gore from day 1 as I know insurance companies can be sticky. They sent me a list of requirements that I followed exactly SPENDING $3000 MORE than necessary to comply with their unnecessary demands. Finally, it was all done and they promptly threatened to cancel my home insurance... no reason was given. After about 8 weeks I managed to get another insurance company... They turned around and told me it was ME THAT WANTED TO CANCEL NOT THEM, and continued to take payments out of my account. It has been a nightmare nearly had a nervous breakdown over it. I wish I could give minus 10 to Gore.

I had my home broke into while I was away. I was absolutely devastated! The adjuster started out great, but then when it came to paying, they were all over the place. Some contractors I had to pay and some were okay with insurance paying. I gave the adjuster ALL the info required for who to pay and how much and then the cheque’s would show up all wrong. Then they wouldn’t give me any help to replace any of my stuff. I had a full replacement and was told I had three years to replace my stuff but they would only pay full replacement once I submitted receipts. Now I have been told by a new adjuster that I have never talked too that my claim is closed and they have paid me out. They still owe me well over $10,000! Looks like I will have to find a lawyer that I can’t afford. If you have to put in a claim make sure to lawyer up or they will lie to you and essentially steal from you.

We Had Gore Mutual insurance for 7 years claim free. Our condo requires each year we have insurance. When we called to renew our insurance we were asked if we wanted to rent out the unit part-time. Gore Mutual said they would need a contract, we said: "How can we give you a contract when we are still living in there and don't have yet rented out the unit?", they then cancelled our policy, saying we were asking too many questions on if we were going to rent our unit out...

I have been trying for 2 weeks to talk to the insurance adjuster. I have had a water leak and they will not return my call. I would recommend you get your insurance with a different company!