Home Insurance Reviews

Security National Insurance (TD) Home Insurance Reviews

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(5 reviews)
Security National Insurance (TD)
1.8 out of 5 stars:
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Bad customer service

by Disappointed client on Apr 16, 2024
1 out of 5 stars

I believe that Security National did not fulfil its duty as my insurer. They offered me their “preferred partner”, Integricon, to manage the repairs to my house following significant damage by fallen tree limbs. That project manager sent in contractors that did the work improperly, and then denied that anything was wrong. Security National refused to use its leverage or otherwise help resolve an issue with the roof repair, saying that I have to resolve it myself with Integricon. If Security National offers a “preferred” project manager, I think that they should take responsibility for resolving problems created by that party. I felt deeply disappointed by Security National Insurance. I would not recommend them to anyone who values their home and their peace of mind.

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