Security National Insurance (TD) Home Insurance Reviews
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When you sign up, they say nothing about that the policy doesn't cover damage from plumbing in the house. When you have such damage, only then do you find out.
The agents are robots with scripted lines. As soon as you have a question or matter that is outside their algorithm, forget it, you are on your own. You will not get an answer for weeks to the simplest question. And when you ask for a supervisor, there isn't one. You only get to deal with the robots...
They are the worst company ever to deal with.
I believe that Security National did not fulfil its duty as my insurer. They offered me their “preferred partner”, Integricon, to manage the repairs to my house following significant damage by fallen tree limbs. That project manager sent in contractors that did the work improperly, and then denied that anything was wrong. Security National refused to use its leverage or otherwise help resolve an issue with the roof repair, saying that I have to resolve it myself with Integricon. If Security National offers a “preferred” project manager, I think that they should take responsibility for resolving problems created by that party. I felt deeply disappointed by Security National Insurance. I would not recommend them to anyone who values their home and their peace of mind.