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Red River Mutual Home Insurance Reviews
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(13 reviews)
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One person I talked to in this company is the rudest individual I have ever had to deal with. She passes everything along to her assistant, and never seems to return any phone calls. Do not recommend.
We had a hail damage claim which when we called it in we had an assessor at our place within 2 weeks. Our roof was assessed and assigned a dollar figure. We called a local roofer whose quote was a little lower then the insurance company's number. Claim approved. Red River has already sent us a cheque even though the roofer has not yet done the work. The entire time we were treated like VIP s.
Our next door neighbor with whom we share a duplex has insurance with INTACT. Delay, delay, deny eavestrough damage (must have happened earlier) etc etc.
Been a long time customer and now when we needed help, it was a long drawn out process where we weren’t being looked after. The claim is still open so will update when we know how it ends. So far unimpressed