Home Insurance Reviews
Cooperators Home Insurance Reviews
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(136 reviews)
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Agent/rep attitude (9)
Agent/rep availability (6)
Agent/rep callbacks (3)
Agent/rep knowledge (3)
Bikes, Belongings (6)
Billing/payments (20)
Brokers, Insurance Agents (11)
Cancellation experience (2)
Cancellation fee (2)
Claim - adjuster (3)
Claim - contractor work (8)
Claim - denial (2)
Claim - fire (1)
Claim - flood/water (16)
Claim - flooded basement (5)
Claim - roof (4)
Claim payout amount (1)
Claim processing time (5)
Complaints/ombudsman (5)
COVID Handling (2)
Discounts, deals, rewards (1)
Email/message wait time (1)
Home Insurance Quote (11)
Insurance Rates, Prices (22)
New purchase experience (2)
Phone wait times (2)
Plumbing (5)
Policy changes experience (3)
Policy clarity (2)
Policy coverage (35)
Policy Switching, Cancellation (13)
Rates at renewal (7)
Rates competitiveness (4)
Rates for long-term clients (5)
Rates in bundle (12)
Renewal experience (6)
Snow, Hail, Damage (1)
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They helped me choose the right coverage for our belongings. I did not feel pressured into purchasing insurance through them. I did not feel pressured into purchasing a specific type of coverage through them. They gave me various payment options.
They have always a problem, always came up with excuses, why a claim could not be paid. Very dissatisfied.
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When I called to advise I was getting the foundation repaired my insurance went up over $500. I was not putting it through insurance but asking if I needed any additional insurance while the construction was occuring, which I was advised I didn't.
I had this insurance while living in Manitoba. I had one claim for smoke damage from small fire in house.The company was very thorough, fast & efficient.
I am very happy. These folks are fair, understanding, comprehensive, and knowledgeable.
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Paid up was made easy when luggage was lost by Air Canada
I feel that I was given false information which affected my decision regarding a claim. I had a claim which was comprehensive. The representative advised me that it would be a bad decision to put it through insurance as rates would increase and the claim wasn't worth putting through. I trusted them and didn't put through the claim and drove around with over $1200 damage to rear end as I couldn't afford to fix out of pocket. When I switched insurance companies, I was advised that they should not have advised that and my rate would not have increased.
We had a flood in our previous home due to the failure of a sump pump. No problem, everything was covered.
Did you know that Ontarians pay, on average, $47/month in homeowners insurance? Looking to change your home insurance or simply want ensure that you do not overpay? Our home insurance quotes are among the most competitive.
They've changed their policy and made the premium a lot higher than before, that's why I shifted.
Rates are reasonable. Service is readily available on the phone. One claim for lost jewelry was handled smoothly