2 hours phone waiting
by Jass singh on Apr 24, 2024
2 out of 5 stars
I have been trying for 2 days to reach Allstate. I have tried online enquiry, through my log-in account and by phone. Very frustrating
I wrote this review while on hold waiting for a customer representative to pick up my call - I'm at 1 hour 40 minutes wait time now trying to add a new car to my insurance policy the message is "we are experiencing longer wait times than usual"...
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Very Bad customer service. Call on hold for two hours
I'm stuck in order to save few bucks.