Claim process is terrible
by Xingtai Han on Jul 20, 2023
2.3 out of 5 stars
Car Insurance Reviews
Allstate Auto Insurance Reviews
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Review author
I’ve been with Allstate for many years, the prices are very good. However, the service is horrible when you claim damages. I claimed front damage repair for my vehicle and I was told to wait for five business days to get answers from an adviser. Unfortunately, after a month, I got nothing! I called the advisor three times and he didn’t want to answer the phone, I left a message and still no response. I paid insurance for three vehicles so many years without any claim and they don’t want to cover the damage!