Car Insurance Reviews
Allstate Auto Insurance Reviews
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(305 reviews)
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Bad claim experience, no follow-ups at all. The insurance advisor did not set up my policy correctly, no communication to resolve the claim.
Acacia D is the worst person who can speak with. She is super rude and might even hang the phone up on you and she has done that. If you get in touch with her just ask someone else to assist you for a better answer which I did and the results were positive.
The first evaluator said that the accident was no fault. Then he left the company. And his replacement was re-evaluated almost more than a month later and said it was 100% at fault. Meanwhile, the collision centre fixed the vehicle under the assumption that it was at no fault based on the paperwork that was sent to them by Allstate. Unprofessionalism at its best.