Allstate Auto Insurance Reviews

Beware it’s a nightmare dealing with them!
Called in on April to get a quote consolidated with my partner. Without the account holder's approval (my husband) they added me to the account for the renewal. I am currently insured with another company.
To clean up THEIR mess, I was asked to provide my insurance slips which I did and then they asked me for my entire policy! Why do they need my personal information to clean up their mess?
It’s SO easy to add a person to their account but NOT SO easy to remove a person.
Numerous calls to the calls center and they escalated the issue and the agent even mentioned they will have the manager contact me within 72 hours. This was on September 25, 22. So, 4 days passed, and no phone calls.
Today, I called in to check on the status. They were supposed to remove me from the policy not only that they CANCELLED the entire policy!
A horrible experience with Allstate.

Very bad customer service, and wait time. Called 20 times but my issue never got resolved!

I have had a worst ever experience with this company, I didn't want to write but believe me their customer service poor quality made me this writable, their agents are not enough knowledge for the process, please save your time and avoid them

I cancelled my insurance due to their broker mistakes and when I called the company the agents were so rude and didn't listen to my claim and inform me the broker is quit and we are not responsible and nobody can help me! I don't recommend guys just a good name with zero quality!