Intact Insurance Auto Insurance Reviews

For those of you with comprehensive coverage, please be advised of the following position taken by Intact with respect to motor vehicle damage caused by tainted fuel. According to Intact, such damage is not covered because of the exclusion in the policy that says that it will not pay claims "arising from contamination of property carried in the automobile". While this seems ridiculous to me, Intact has so far refused to budge.
You should check with your broker or Intact itself to confirm that this is Intact's position with respect to your particular policy. You should do this now, before something happens. In my case, the repair costs were over $20,000. The service station that sold the diesel refused to indicate whether there were other reports of damage caused by tainted fuel.
It would be very useful to know the position of the other insurers on this issue.

I recently had a collision that required me to replace my vehicle. I purchased another vehicle THE DAY AFTER accepting their settlement offer. The dealer required 10 days to prep the vehicle for delivery. While the settlement was fair and communication adequate, they refused to cover my rental for all of those 10 days, leaving 5 days where I had to pay out of pocket for a rental, despite the promised coverage in the policy.

I am with a different insurance company and someone with Intact Insurance hit my parked not moved for the whole day truck! And guess what - my fuel tank is whistling my transmission is squealing and leaking fluids like crazy. All they are covering is my dents nothing more! The car that hit me was totalled off and they say it is only the dents that matter complete scam company I suggest. Everyone who has this company cancel cause I promise you if you get in an accident and you with them that they will only cover your dents that it!

I was in an accident (not my fault) lots of out of pocket expenses and have to fight to get reimbursed. I sent pics, including prescriptions with names and AB2 info. Called Intact and they told me, yes all looked at and approved....no money... So 2 weeks later, I called and they told - still are not reviewed... Then I keep calling and checking in... Then Intact needs more info ex.. who is the cast and crutches for? WELL... Cast, crutches all prescription have a name on them and AB 2 shows leg fracture. Just dumb on their part. For your information, they only cover 165$ of extra medical expenses!

We recently sold our condo and purchased a detached house. We contacted our home and auto insurer, Intact, and asked them to quote on the new house. They wouldn’t insure us for flood damage, which we knew we needed and wanted, so we had to transfer our policy to a company who would provide that coverage. Intact has penalized us and debited our bank account for cancelling our policy... despite them not willing to provide the coverage, we need. Very unfair, in our opinion.

I was in a car accident & was injured, they refused to pay for my Physiotherapy. I’ve been in an accident before with another company & they covered my Physio expenses for the future also. Definitely, way better car insurance companies out there!

I hope this message can help as many people as possible know that this company will find any excuse not to ever fix your car and pay the least possible amount. There was a big piece of metal that doesn't fit under the car in the middle of the highway. This piece hit the center of my car and swerved to the right side of the car where I drove over it with both my tires. When I went out, my foglight was broken, the car was scratched from the front center to the right side and all the way to the back. When they went to inspect, they refused to fix the foglight because it looked "Dirty" and refused to fix the scratches because they looked "Dirty" and ended up paying only 106$ to change my tires that were used only 1 winter! They refuse to believe any damages were caused by that incident, basically telling me I'm a liar indirectly. Now I have to pay 450$ extra from my pocket to fix all these problems that were caused by the metal piece in the middle of the highway. They did nothing for me, didn't even compromise and asked me to return my rental car before my car even gets ready or marking the claim as complete. I didn't even get the 106$ yet! Now I have no car, no check from them, spending more on uber, waiting to figure out what will happen to my car after these damages. Don't use their insurance. Overpriced and won't cover you.

My son was T-boned at an intersection when he had a green turning arrow that turned yellow on his way through the intersection. The Third Party claimed she had a green light and two vehicles went through the intersection before she entered. Vehicles could have gone through the intersection from my sons side where he had a left turning arrow and the through traffic had a full green to proceed straight, however, on the Third Party side of the intersection all lights were RED!!! The car in front of the Third Party turned onto the ramp before the intersection and did not proceed through the intersection. The Third Party and witness were sitting privately together in the witness vehicle before the RCMP took the witness statement and this was confirmed by Intact. The witness stated that the Third Party had a full green light HOWEVER Intact sent me an email stating the witness stated to Intact "he looked at the traffic light AFTER he heard the accident noise and realized what happened in front of him". My sons statement to the RCMP was he had a green arrow that turned yellow on his way through the intersection, therefore by the time the accident happened and the witness realizing what just happened in front of him and looked at the light after, enough time had passed for the light to turn green on the Third Party side. The witness couldn't confirm the Third Party statement about two vehicles going through the intersection before her. Intact confirming the witness look at the light after the accident and the witness couldn't confirm the Third Party statement about the two vehicles and Intact didn't even ask questions to the Third Party about where the two vehicles were which she was talking about, Intact knowing the car in front of the Third Party turned onto the ramp before the intersection. Even with this evidence and more not explained here, Intact found my son fully responsible for the accident.

1: Made me choose a garage without suggesting one or explaining to me that if I choose a garage and have issues with the repairs, they will not be helping me. Now over 1000$ of additional damage because of bad repairs, they won't do anything for me. 2: a year later, try to cut my insurance because I moved out of province, won't understand that the camper van stays parked where it always has been, stays plated Quebec and won't be driven outside of there. Lady refused to transfer me to her supervisor. I had to call another office and then another office where they finally transferred me.