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Intact Insurance Auto Insurance Reviews

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(403 reviews)
Intact Insurance
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Intact's position on tainted fuel

by marcel theroux on Jan 20, 2024
1.7 out of 5 stars

For those of you with comprehensive coverage, please be advised of the following position taken by Intact with respect to motor vehicle damage caused by tainted fuel. According to Intact, such damage is not covered because of the exclusion in the policy that says that it will not pay claims "arising from contamination of property carried in the automobile". While this seems ridiculous to me, Intact has so far refused to budge.
You should check with your broker or Intact itself to confirm that this is Intact's position with respect to your particular policy. You should do this now, before something happens. In my case, the repair costs were over $20,000. The service station that sold the diesel refused to indicate whether there were other reports of damage caused by tainted fuel.
It would be very useful to know the position of the other insurers on this issue.

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Disappointing

by Wildjabr on Oct 27, 2023
2.5 out of 5 stars

I recently had a collision that required me to replace my vehicle. I purchased another vehicle THE DAY AFTER accepting their settlement offer. The dealer required 10 days to prep the vehicle for delivery. While the settlement was fair and communication adequate, they refused to cover my rental for all of those 10 days, leaving 5 days where I had to pay out of pocket for a rental, despite the promised coverage in the policy.

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