Car Insurance Reviews
Johnson Insurance Auto Insurance Reviews
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(196 reviews)
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Agent/rep attitude (12)
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Claim - adjuster (10)
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Roadside Assistance (1)
Review author
My daughter has been under my policy for 7 years. She then had an accident. A deer hit her vehicle. She had just finished university and was hoping to drive her car for another couple of years to pay off school debt. The car was written off and she was told she would get a cheque for $2500. She had no money for a down payment for another vehicle which she required to get to and from work. She called several times a week, e-mailed several times a week. No return call, no return email, no insurance money. Very poor customer service. Now once the contract of our entire family is done (about 7 people), we are all leaving this company. This is horrible customer service. What a way to see what the real world is like.